When Stripe returns decline code reenter_transaction, it means: issuer requests re-entry of transaction. This is classified as a soft decline in the IssuerTemporary subcategory. This type of decline is typically recoverable with the right timing and approach.
LostChurn automatically retries after issuer temporary errors clear, typically within 2-24 hours. We use exponential backoff with jitter to avoid overwhelming the issuer, and route retries through optimal network paths for maximum approval rates.
Wait 6 hours before the first retry. Use up to 2 retry attempts with increasing intervals. Best retry windows: early morning (6-8 AM) in the customer's timezone, or 1-2 days after common payroll dates.
LostChurn detects reenter_transaction declines in real time and applies the optimal recovery strategy — no manual intervention needed.
