Drag-and-drop your way to higher revenue recovery. Create multi-step campaigns with email, SMS, and smart waits — all without writing a line of code.
Design campaigns that adapt in real-time to each customer's situation — from soft declines to expired cards.
Payment Failed
When a payment fails, the recovery flow begins
Check Decline Type
Branch the flow based on decline type or card data
Friendly Reminder Email
Send a personalized recovery email to the customer
Wait 48 hours
Pause before the next outreach step
SMS Nudge
Send a recovery nudge via SMS
Wait 24 hours
Pause before the next outreach step
Final Notice Email
Send a personalized recovery email to the customer
Node types
Send a personalized recovery email
SMS
Send a text message nudge
Wait
Pause before the next step
Condition
Branch based on customer data
A/B Split
Split-test two message variants
Choose from five battle-tested campaign blueprints, then customize every step to match your brand and customer base.
A 5-step email + SMS sequence for temporarily declined cards — recovers 68% of fixable failures.
A focused 3-step flow for permanently declined cards, guiding customers to update their payment method.
A white-glove 6-step campaign with personalized outreach for your highest-value accounts.
A proactive 4-step flow that reaches customers before their card expires — 91% recovery rate.
A re-engagement sequence for customers who already churned, with a special offer to return.
Start from scratch and design a custom recovery flow tailored to your needs
From A/B testing to quiet-hours enforcement, the campaign builder gives you full control over how and when you reach customers.
Route customers down different paths based on decline code, card type, plan tier, or custom attributes.
Respect your customers' time zones. Messages are held and delivered when they're most likely to engage.
Split-test subject lines, send times, and messaging to continuously improve your recovery rates.
See open rates, click-throughs, and conversions for every node in your campaign — not just the final outcome.
Launch campaigns instantly or schedule them for a specific time. Pause or edit live campaigns without losing progress.
Every recovered payment is traced back to the exact campaign step that converted it, so you know what's working.
Connect your payment processor, import your customer list, and launch your first recovery campaign in under 10 minutes.
Campaign performance
412 of 1,247 recovered
201 of 835 recovered
127 of 634 recovered
Total recovered
740 / 1,247
59.3% recovery rate
Join thousands of subscription businesses using LostChurn to automatically recover failed payments and reduce churn.
No credit card required. 14-day free trial.
Send context-aware dunning emails that recover more revenue with less subscriber friction.
Automatically retry failed payments at the optimal time using ML-driven scheduling.
Monitor recovery performance, decline trends, and revenue impact in real time.
Transparent plans from $99/mo. See which tier fits your recovery needs.
Compare every feature across all LostChurn plans side by side.
Compare campaign building capabilities with Churn Buster side by side.
