Supercharge Chargebee dunning with ML retry intelligence and AI-written recovery emails tailored to each customer.
Chargebee provides subscription billing with built-in dunning workflows. For businesses that need more control over retry timing and personalized customer communication, LostChurn adds an intelligent layer on top of Chargebee's payment recovery.
LostChurn receives Chargebee webhook events for payment failures and analyzes the underlying gateway decline codes. Since Chargebee supports multiple payment gateways, LostChurn normalizes the decline codes across gateways and applies gateway-specific retry strategies.
The AI email engine generates dunning messages that reference the customer's subscription details, usage patterns, and the specific reason for the decline, resulting in higher engagement and card update rates than generic Chargebee templates.
LostChurn classifies 24 decline codes specific to Chargebee, categorizing each as a hard or soft decline with an optimized recovery strategy.
Start recovering failed payments in minutes. No code changes required.
