Recover failed Paddle subscription payments with dunning campaigns optimized for the merchant-of-record model.
Paddle operates as a merchant of record, handling tax, compliance, and payment processing on behalf of software sellers. Because Paddle owns the billing relationship, failed payment recovery requires coordination with Paddle's subscription lifecycle.
LostChurn integrates with Paddle's webhook notifications to detect subscription payment failures. While Paddle handles the direct payment retry, LostChurn adds AI-powered dunning emails that encourage customers to update their payment method through Paddle's hosted update flow.
Since Paddle manages the checkout and billing pages, LostChurn focuses on the communication layer: timing, tone, and personalization of recovery emails that drive customers back to Paddle's payment update experience.
LostChurn classifies 12 decline codes specific to Paddle, categorizing each as a hard or soft decline with an optimized recovery strategy.
Start recovering failed payments in minutes. No code changes required.
