Chargebee's Smart Dunning handles basic retries and email sequences — bundled into their billing platform. LostChurn is a dedicated recovery tool with 316 decline codes, AI personalization, cancel flows, and multi-PSP support that goes far beyond built-in dunning.
| Feature | LostChurn | Chargebee |
|---|---|---|
| Starting Price | From $99/mo | Free (Starter) / from $599/mo |
| Smart Retry Timing | ML-optimized, 18+ signals | |
| Decline Code Intelligence | 316 codes, 18 PSPs | Basic dunning rules |
| Payment Processor Support | 18 PSPs supported | Chargebee-managed gateways |
| AI Email Personalization | Templates only | |
| Email + SMS Dunning | ||
| In-App / Portal Notifications | Billing event alerts | |
| Cancel Flow & Retention Offers | Pause, discount, downgrade | Basic cancel handling |
| AI Churn Prediction | BIN scoring + 30-day alerts | Chargebee analytics only |
| Card Expiry Prevention | 30-day pre-expiry alerts | |
| Visual Campaign Builder | Dunning rules editor | |
| A/B Testing | Recovery+ plans | |
| Analytics & Dashboards | Revenue analytics included | |
| Full API Access | Full Chargebee API | |
| Team Members & Roles | Up to 25 members + RBAC | |
| White-Label / Custom Branding | Command Pro+ plans | Enterprise only |
| GDPR & Compliance Tools | ||
| Localization (Multi-Language) | 10 languages + RTL | Multi-currency billing |
| Free Trial | 14-day free trial | Free Starter tier |
| Setup Time | Under 5 minutes | Weeks (billing migration) |
| Pricing | LostChurn | Chargebee |
|---|---|---|
| Starting Price | From $99/mo or pay-for-performance | Free (Starter) / $599/mo — billing platform required |
Dunning is bundled into Chargebee's billing platform. You're paying for a full billing suite — not a dedicated recovery tool. Migrating to Chargebee just for dunning is overkill.
Start recovering failed payments with AI-powered retries and personalized dunning. 14-day free trial, no credit card required.
Compare every feature across all LostChurn plans side by side.
ML-driven retry scheduling that recovers payments at the optimal time.
250+ decline code classifications with actionable recovery insights.
Transparent plans from $99/mo. Start free, scale to enterprise.
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